Shipping Policy
Last updated: January 22, 2026
Thank you for shopping with Leizla. This Shipping Policy explains how we process, fulfil, and ship orders, including international delivery and customs information. This policy applies to all purchases made through our website and Services.
Order Processing
Once you place an order, it is usually processed within 24 hours.
Processing refers to preparation, packaging, and shipment preparation before handing the order to the carrier.
Orders placed on weekends or holidays will begin processing on the next business day.
During peak periods (e.g., holidays or promotional sales), processing may take slightly longer.
Shipping Methods & Delivery
Standard Shipping
We offer Standard Worldwide Shipping on all orders.
Estimated delivery times are 6–8 business days from the date of shipment.
Delivery estimates begin after processing is complete.
Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number so you can follow your delivery.
Shipping Costs
Shipping is free worldwide on all orders.
Additional shipping options (e.g., expedited services) may be offered at checkout if available.
International Shipping & Duties (DAP)
Your order may be shipped internationally depending on your location.
Delivered At Place (DAP):
Under DAP shipping terms, Leizla arranges and pays for shipping to the delivery address, but import duties, local taxes, VAT, and customs fees are not included in the price of your order. These charges:
- May be charged by your local customs authority upon delivery
- Are determined by your country’s import regulations
- Are the responsibility of the customer
By purchasing from our store, you acknowledge and agree that these charges are separate from the product price and shipping fees, and may apply depending on your destination country.
Shipping Delays
Delivery times are estimates and are not guaranteed.
Transit may be delayed due to:
- Customs processing
- Local postal carrier inefficiencies
- Weather conditions
- Public holidays
- External disruptions (e.g., global supply chain issues)
Leizla is not responsible for delays caused by carriers, customs, or external factors beyond our control.
Shipping Restrictions
We currently ship to most countries around the world. However, some destinations might be restricted due to regulatory or logistical limitations. If we are unable to ship to your location, you will be notified at the time of order or shortly after.
Lost or Damaged Shipments
If your shipment is lost or significantly delayed, please contact us at leizla@leizla.com with your order number and tracking details.
For damaged packages, please inspect your order upon receipt and contact us immediately so we can assist.
Shipping Policy Changes
We may update this Shipping Policy from time to time to reflect changes in our shipping practices or legal requirements. The “Last updated” date at the top of this page will be revised whenever changes are made.
Customers are encouraged to review this page periodically for the latest policy information.
Additional Details
Returns & Refunds
For information about returns, refunds, and exchanges, please refer to our Return Policy linked in the footer.
